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Shipping and Delivery Policy
1. Product purchased from The Ladakh Art Palace will be delivered in 10-12 working days. 2. Product delivery process will be initiated once your payment verification is done form bank or payment gateways. If your payment is on hold form bank or payment gateway then we cannot process the order till the time we get confirmation. 3. For contest coupons there is no physical delivery of coupons is made as it is a online virtual service and we are sending you the coupons in your email id and that will consider as the proof of delivery for the same. 4. If product is not getting delivered due to wrong address or customer not reachable or customer not in city or any issue related to customer side, we can resend the product once it comes back to us on customers request and in that case 10-12 days delivery policy and refund policy due to delivery issue will be void. 5. Shipping charges is mentioned in the order summary mail which we have sent on purchase. 6. We are not responsible for delay happens from courier company side as that is not in our control we can resend the products or replace if it got damaged but in this case refund policy will be void. 7. If product delivery is getting delay due unavoidable circumstances then we will inform you on the same and also let you know about estimated time of delivery. 8. We do not deliver international orders, so purchased made for international destinations need to have delivery address in India. 9. We deliver through all reputed courier companies. If we do not have service in your area we will send it by India Post. As India post does not deliver Electronics products to for that you need to provide us alternate address to delivery of same.
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